The Daily Factoid – Telephone Calls

The Daily Factoid – Telephone Calls

Remember the doctor’s office lady? Remember how she was supposed to call the next day (that was December 1st, for those of you keeping track), after talking to my insurance company? I thought I’d be polite and give her a little extra time. I called the office yesterday and spoke with her. She advised me that she hadn’t called my insurance company yet. No sirree. My leg getting weaker, losing bladder function, huge herniated disc...that apparently means nothing. So, she said she would call the insurance company today and call me back. She made sure to ask me if I’d be home, as if that mattered. Did she call today? NOPE. I may have to contact my surgeon’s office and see if they can do something about this. I’m supposed…
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The Unfortunate Case of the Spreading Numbness

The Unfortunate Case of the Spreading Numbness

I still haven’t heard from the doctor’s office regarding my lumbar injection. Color me surprised! So, I called them today at 4:44p - I got a recording, saying their office is closed and that their hours are 9am - 5p. Hmm, forgive me for being picky, but isn’t 4:44p in between those times, therefore someone should’ve answered the phone? I get it, I know no one wants to get stuck on a call that’s going to take them until after closing to finish, but when I worked for law firms and we had to put calls on the service, we actually waited until exactly closing time when we did it. Sure, we always wanted to do it earlier, but that’s kind of unprofessional, right? The reason I was convinced to…
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